RV Inspections Australia Pty. Ltd. – Terms and Conditions

1. General
Effective from 8/8/17
1.1. Recreational Vehicle Inspections Australia Pty Limited (ABN 22 604218 117) trading as RV Inspections . These Terms and Conditions form the basis of the agreement between You (the purchaser of the Mobile Vehicle Inspection) and RV Inspections (RVI) for your Caravan/Motorhome Inspection. By booking your vehicle for an RV Inspections Caravan/Motorhome Inspection, you accept these Terms and Conditions.
1.2. These Terms and Conditions may be varied by RVI from time to time. You will be bound by the Terms and Conditions you accept at the time of booking your vehicle for an RVI Caravan/Motorhome Inspection.
1.3 The Caravan/Motorhome Inspection Report is prepared solely for You in order for You to assess the state of your Caravan/Motorhome, and should not be relied upon by any other person or third party or for any other purpose.
2. Interpretation
2.1. The following definitions apply unless the context requires otherwise.
2.2. Customer / You means the person who ordered and paid for an Inspection Report.
2.3. RV Inspections (RVI)/ We / Our / Us means RV Inspections Pty Limited trading as Recreational Vehicle Inspections Australia Pty Ltd ABN 22 604218 117, and any Contractors, Sub-contractors or other service delivery agents RV Inspections may use
2.4. Inspected Caravan/Motorhome means the vehicle nominated by you to undergo a Caravan/Motorhome Inspection by RVI.
2.5. Inspection Report means the written report produced by the vehicle inspector as part of the Caravan/Motorhome Inspection by RVI
2.6 Caravan/Motorhome Inspection means the RV Inspections service provided to the Customer in accordance with these Terms and Conditions.
2.7 Vehicle Technical Systems means the automatic or computerised operating systems fitted in vehicles, which may be controlled by microprocessors. These include but are not limited to engine management systems, fuel systems, ignition systems, climate control systems, audio and /or visual entertainment systems, satellite navigations systems, active and self-levelling suspensions, gearboxes, turbo-chargers and superchargers, anti-lock braking systems, traction control, lane position monitoring systems, reverse parking systems, collision avoidance systems and vehicle immobilisers.
3. Our Inspection
3.1. Our Inspection Report will cover the vehicle's exterior, interior, engine compartment, tyres and wheels, brakes and under body as well as taking the vehicle on a road test.
3.2. Caravan/Motorhome Inspections are prepared from visual, external and internal checks including gas, moisture, paint, gel coat, bore scope and are limited to the parts and/or items specifically listed on the Inspection Report. A Caravan/Motorhome Inspection does not involve dismantling or disturbing any structure, assembly, component or internal mechanism. RVI inspectors use generally accepted methods of fault detection in carrying out inspections, but these methods will not necessarily identify all defects
3.3. RVI does not offer Caravan/Motorhome inspections on motorbikes or commercial or heavy vehicles.
4. Exclusions
4.1. Without prejudice to paragraphs 3.1 and 3.2 above, the items we do not check are:
(a) oil and fuel consumption;
(b) source of oil leaks;
(c) oil pump strainer for any build-up of sludge;
(d) engine cylinder compression, vehicle electrics and electronics by the use of specific diagnostic equipment;
(e) bodywork water leaks or their source;
(f) odometer and cam belt;
(g) brake components (such as linings, pads and contact surfaces) other than what is immediately visible and can be seen without dismantling anything;
(h) the life expectancy of exhaust systems, clutches or dual mass flywheels;
(i) brake fluid contamination. Brake fluid will deteriorate over time and should be replaced as recommended by the vehicle manufacturer;
(j) operation of cassette player, compact disc player, MP3 player, TV, DVD, Bluetooth or other in car entertainment system;
(k) sound or radio reception;
(l) the operation of satellite navigation system, parking distance sensors, alarm systems or anti-theft devices;
(m) the accuracy of in-car computer systems;
(n) exhaust emissions, using gas analysing equipment, catalytic converters, LPG systems;
(o) air conditioning efficiency by the use of specific diagnostic equipment;
(p) Vehicle Technical Systems;
(q) the quality of any repairs;
(r) non-standard accessories as a result of personal modifications or otherwise; and
(s) clearance on vehicle title.
4.2. Items listed on the Inspection Report, but which are not reasonably accessible on the Inspected Vehicle will not be inspected. In such circumstances we will be under no obligation to inspect and/or report on the part/item in question and will mark the relevant section of the Inspection Report accordingly.
4.3. The Caravan/Motorhome Inspection cannot provide a guarantee that the passenger or luggage compartments are watertight.
4.4. The Caravan/Motorhome Inspection cannot provide any indication of any faults which might have become apparent had the vehicle been driven in excess of the speed reached or the distance travelled during any road test carried out.
4.5. The Caravan/Motorhome Inspection does not guarantee that all or any of the components of the vehicle are original components or replacement components, which have been manufactured by the manufacturer of the vehicle.
4.6. The Caravan/Motorhome Inspection does not guarantee the authenticity of the registration, the mileage, VIN number, the engine number, or the vehicle service
4.7. The Caravan/Motorhome Inspection does not check for any recall notices and you are recommended to check with the vehicle's manufacturer that the vehicle has not been subject to a recall notice.
4.8. The Caravan/Motorhome Inspection can only describe and/or identify defects actually found and/or which are reasonably capable of being found upon external visual consideration of the vehicle at the time of the Caravan/Motorhome Inspection. We cannot be held and are not responsible for any latent defects which are later discovered.
We cannot advise of defects if we cannot see them or if they are not apparent during the Caravan/Motorhome Inspection.
4.9. Please note that the life expectancy of an exhaust or clutch system is uncertain and difficult to predict. Without prejudice to paragraphs 3.1, 3.2 and 4.8 above, the fact that such items have not been identified as faulty on the Inspection Report does not, and should not be taken to imply that such a system will have a continuing life expectancy from the time of the Caravan/Motorhome Inspection.
4.10. Regardless of the result of the Caravan/Motorhome Inspection or the contents of the Inspection Report, the Caravan/Motorhome Inspection does not guarantee that the vehicle inspected would pass a Roads and Maritime Services inspection.
4.11. You understand that the Caravan/Motorhome Inspection report does not constitute, and should not be construed as, a recommendation to purchase or not purchase a vehicle. The decision to purchase a vehicle is your own to make having regard to such matters as You consider relevant.
4.12. Older vehicles may contain serious internal, structural or mechanical defects and/or hidden corrosion. Whilst every care is taken to identify potential problems, You acknowledge that such defects may not be detectable from an external visual assessment. Older vehicles may also prove less reliable and need more frequent repairs / servicing than more modern vehicles, and these and other disadvantages in owning such a vehicle must be understood and accepted by You.
5. Road testing
5.1. Road testing is carried out on self propelled vehicles within the immediate area of the Caravan/Motorhome Inspection. If, due to circumstances outside of our reasonable control, the vehicle is deemed to be of an unroadworthy condition, for example, the vehicle contains no oil and/or petrol, a road test will not be carried out at the time of inspection, the original fee shall remain fully payable and an additional fee may be payable at our reasonable discretion for any subsequent road test we are asked to undertake.
6. Fees and cancellations
6.1 Some prestige or imported caravans and motorhomes require extra time to complete a Caravan/Motorhome Inspection and as such may be subject to additional
charges. The additional charges will be identified and notified to you prior to the Caravan/Motorhome Inspection.
6.4. We reserve the right to refuse to inspect or report on any vehicle.
6.5. In the event that You cancel the Caravan/Motorhome Inspection with more than 48 hours' notice, you will receive a full refund
6.6. In the event that You cancel the Caravan/Motorhome Inspection with less than 24 hours' notice, you will receive 50% of the full amount.
6.7. In the event that You provide incorrect or incomplete information that prevents our inspector from carrying out the Caravan/Motorhome Inspection, you will be offered
a credit which entitles you to rebook the Caravan/Motorhome Inspection. This re-booking offer shall be valid for 1 week from the date of the original booking and is NOT redeemable for a cash refund.
7. Complaints
7.1. In the event of a complaint or dissatisfaction please contact RVI by telephone . We should be given the opportunity to re-inspect the vehicle and may need to do so to deal with the complaint.
8. Matters outside our reasonable control
8.1. We will not be liable for any delay in performing, or any failure to carry out a Caravan/Motorhome Inspection to the extent that such delay or failure results from events
or circumstances outside our reasonable control.
12. Registration of your vehicle
12.1 You understand that driving an unregistered vehicle is illegal and warrant that your vehicle is registered in accordance with the relevant state or territory legislative
and regulatory requirements applicable to your vehicle. Where your vehicle is not registered you will ensure that you take all necessary steps to notify us that your vehicle
is unregistered.
12.2 Where you have not notified us in accordance with clause 12.1 that your vehicle is unregistered you agree to indemnify us for any fines, penalties, loss, damage, injury or death caused to any person or property when we are driving or otherwise operating your vehicle.
13. Severability
13.1. A term or part of a term of these Terms and Conditions that is illegal or unenforceable may be severed from these Terms and Conditions and the remaining terms or
parts of the terms continue in force.


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